SEEMA LAHIRI

Current

:

Cmaark Consultancy

Past Domain Experience

:

Sales and Customer Relations , Education, Training & Development, Sales and service, Image & Etiquette - Soft Skills

Location

:

Mumbai Central, Thane, Kalyan

Contact Me

Summary

I have had an adventurous life and have taken my learning from them to lead a life of virtue. After gathering 15 years of extensive experience working with professionals at various hierarchical levels with some of India's leading corporate houses handling multiple roles in sales, customer relations, and competency development, I decided to start my journey as a trainer and follow my passion. My column on Etiquette & handling relationship was a regular feature in a fortnight Bengali Magazine 'Sananda' for over a year. I have conducted innumerable training for corporate and institutions pan India, on personal effectiveness, interpersonal skills, emotional intelligence, selling concepts, time management, effective communication, goal setting, body language, team building, presentation skills, cross culture sensitivity, sexual harassment at workplace, work life balance, business and social etiquette, dining etiquette etc. Having traveled extensively throughout the world, I have a natural flair to interact with people of different ethnicity and am fluent in English, Hindi and Bengali. My endeavor is to help individuals and organizations to understand the impact of an effective and polished personal and professional image to gain success in today's highly visual society and global business arena. I believe the essence of business success lies in the power of relationship and an organization's ability to communicate effectively with one another and their customers. My mantra is 'No matter how good you get you can always get better. '

Qualification

Certified Practitioner of Emotional Intelligence - Emotional Intelligence
Association of Neuro-Linguistic Programming(India) & Conscious Solutions (USA) - From Dec-2013 to Dec-2013
An intensive program on Emotional intelligence. Some of the aspects covered were- Pinpointing & Accepting Emotions as opportunities to learn more. Empowering Language in Communication. Differentiate the use of ?You? and ?I?. Communicate understanding and taking responsibility. Identifying the Psychological Layers and the effect of childhood conditioning on defense mechanisms, ?masks? and the origin of emotional patterns. Understand the structure underneath anxiety, trauma, phobia and fear. Application of the The Five Keys for Emotional Intelligence. A hand on experiential learning.

Certified Practitioner in Neuro Linguistic Programming - Neuro Linguistic Programming
Association of Neuro Linguistic Programming (India)& International Federation of Coaching & NLP - From Nov-2013 to Nov-2013
An Exploring and Experiencing program, NLP helps in understanding, why we do certain things. change habits and behaviours that hold us back and develop behaviours that support success. ? Some aspects learned were-Understand situations from different points of view and to respect them for what they are. Recognise the impact of your own and others body language and to gain rapport easily with different types of people. Learning to adopt some of new thought patterns, new thinking strategies, some of the new beliefs and which would undoubtedly be more effective in your work/life

Certified Image Consultant - Image Management and Consulting
Image Consulting Business Institute - From Jan-2012 to Oct-2012
A comprehensive program that believes in an holistic development of an individual. A lifelong process to assess ones appearance, abilities, uniqueness and behaviour and its impact on others with set goals to maximize. It further helps in leading a more fulfilling and a higher quality in life, with the correct attitude

Diploma of Business Marketing - Sales and Marketing
Stott?s Correspondence College, under Australian National Training Authority - From May-2002 to Jun-2005
An intensive program of 22 subjects that covered various aspects of Sales , its impact on the economy,in a commercial and business enterprise.

B.Com (Hons.) - B.Com ( Hons)
Calcutta University - From Sep-1988 to May-1991
is an undergraduate Commerce degree designed to inculcate business acumen in students

Work Experience

Founder & Director - Image & Etiquette - Soft Skills
Cmaark Consultancy
From Dec-2012 to current - Mumbai- thane
Cmaark consultancy helps individuals and organizations to create an effective, sophisticated and appropriate image through a myriad of personal and professional issues pertaining to image, communication, etiquette, soft skills and other behavioral aspect

Training Coordinator - Training & Development
United Spirits Limited (UB Group )
From Apr-2010 to Jun-2012 - Hyderabad
Responsible for making the training budget and planning the training schedule after analyzing the training needs from the various function heads.Co-ordinating with Head Office and the external trainers for the training workshops and to oversee the entire training program and conducting too.

English and Social Studies Teacher - Education
Gitanjali Devashray
From Sep-2009 to Mar-2010 - Hyderabad
Apart from imparting language and social studies training to the allotted middle school classes, was also involved in organizing debates and preparing the students in voice modulation and speech delivery. Have helped the students in staging plays

English and Social Studies Teacher - Education
Nand Vidya Niketan
From Apr-2007 to Mar-2009 - Jamnagar
Apart from imparting language and social studies training to the allotted middle school classes, was also involved in organizing debates and preparing the students in voice modulation and speech delivery.

English and Social Studies Teacher - Education
Amity International
From Sep-2006 to Mar-2007 - Bhuruch
Apart from imparting language and social studies training to the allotted middle school classes, was also involved in organizing debates and preparing the students in voice modulation and speech delivery. Have helped the students in staging plays. Hosted School events and annual function. Played a key role in drafting the first school magazine? the Pinnacle? in Amity International.

English and Social Studies Teacher - Education
Chandrabala Modi Academy
From Jul-2005 to Mar-2006 - Ankleshwar
Apart from imparting language and social studies training to the allotted middle school classes, was also involved in organizing debates and preparing the students in voice modulation and speech delivery. Have helped the students in staging plays Hosted School events and annual function

Manager Business Centre - Sales and service
Apeejay Surrendra Group
From Feb-2004 to Jun-2004 - Kolkata
A multinational company engaged in various Businesses, viz, shipping, Finance, Tea, Hotel- The Park. Responsible for smooth operation, working on MIS, presentations, and worked on the policy of customer delight. Also assisted in the marketing activity of a premium residential project ?Banyan tree?

Manager Corporate Sales ? Ibiza- The Club - Sales and Customer Relations
Merlin Group
From May-1999 to Jan-2004 - Kolkata
 Responsible for Corporate sales, and promotional activities. Co-ordinated events and worked closely with media and sponsors. Conducted in-house training programs to motivate the team Handled Coordinated events for the company as well as for the corporate houses

SEEMA LAHIRI

Summary

Qualification

Work Experience

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