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Image N Impression

Past Domain Experience


Call center, Technical , Finance, Insurance, Image Auditing, Image Consulting, Soft skills, Image Consulting, Finance and Operations




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Trained and Certified under the curriculum of Judith Rasband, Conselle Institute of Image Management, USA and a alumnus of ICBI ' Mumbai, Rupali holds graduation in B.E. in Information Technology from Mumbai University. She is also a Certified Associate from IMPA. Rupali has more than 14 years of work experience in image consulting, training, operations and finance. She has trained people from diverse backgrounds on Image Management in India as well as Malaysia through one on one consultation, group coaching, corporate training and open workshops. She has guided top corporate executives, professionals, students, individuals and companies. She also conducts Entrepreneurship programs under ICBI to explore various opportunities in field of Image Consulting. She provides her clients with customised solutions to Image Management and ensures smooth implementation of the training imparted through various Image tools. She has also structured Image Audit department, hired and trained executives for Image Auditing. Being the National Head for L & D for IMPA, she organizes various learning programs for Image Consultants and awareness programs to spread benefits of image management and soft skills. Her training covers diverse group of businesses including Finance, Hospitality, IT, Aviation, Education, Retail, CSR activities and many more. She loves experimenting and has developed various modules on Image Management for Women as well as Men. For the very first time she also conducted session in Marathi on "Image Management and etiquette". Her speciality areas include Art of Dressing, Power Dressing, Styling, Grooming and Make up for working women, Accessories and hairstyle recommendations based on Face Shape, Wonder Wardrobe, Body Language, Corporate Etiquette, Dinning Etiquette, Image Management for Enhanced Customer delight, Image Makers and Breakers, Personal Style and Personal Colour evaluation, Project Right Image through Art of Verbal and Vocal communication, Image Management for Increased sales, Enhance your Image with Better Presentation Skills, Project Right Image with SMART Time Management, Stress Management for Better Image, Better the Image-Better the Team, Transactional Analysis for Right Image.


  • Certified Image Consultant - Image Consulting
  • Image Consulting Business Institute - From Mar-2013 to Mar-2014
  • Certified Image Consultant
  • BE - Information Technology
  • Mumbai University - From Apr-2001 to Apr-2004
  • Diploma - Computer Engineerring
  • Mumbai University - From Apr-1998 to May-2001
  • Certified Associate - Image Consulting
  • Image Management Professionals Association - From Jul-2016 to -0
  • LEVEL 2 ? IMPA CERTIFIED ASSOCIATE This valued certification establishes as an experienced Image professional, thereby helping to market and established image business. This certification felicitates competence, high hands-on experience in image industry

Work Experience

  • Chief Image Consultant - Image Consulting
  • Image N Impression
  • From Sep-2013 to current - Mumbai
  • A dynamic speaker, trainer and presenter; skilled in Image Consulting and soft skills; innovative to deliver effective presentations to diverse audience at all organizational levels
  • National Head Learning & Development - Image Consulting
  • Image Management Professional Association
  • From Sep-2016 to current - Mumbai
  • National Head of Learning and Development at Image Management Professional Association (IMPA),Certified Associate, IMPA member
  • Image Auditor/ Corporate Trainer - Image Auditing, Image Consulting, Soft skills
  • From Dec-2013 to Apr-2014 - Mumbai
  • Structured new department of Image Audit for LTA School of Beauty for PAN India  Hired and trained executives for the Image audit purpose.  On job training provided on data entry and report generation to provide easier analysis to senior management  Automation and testing of the Image Audit software ? Training provided to around 60 beauty advisors from Lakme and Ponds  Provided training on Customer service and interaction, projecting appropriate body language and basic communication skills  Demonstration provided on basic grooming and makeup, and to dress up as per the corporate standards
  • Assistant Manager - Finance and Operations
  • From Jun-2007 to Oct-2013 - Navi Mumbai
  • Worked in various departments namely: Project Testing, Brokerage Computation, NRI Operations, Form Printing and Franking
  • Executive - Finance, Insurance
  • From May-2005 to May-2007 - Mumbai
  • Worked in departments like Persistency, Quality, Customer Service, Branch Operations handled call monitoring , barging in live calls and provide quality rating and manage the tele-calling team
  • Customer Service Executive - Call center
  • Reliance Info streams
  • From Dec-2004 to May-2005 - Navi Mumbai
  • Handling inbound calls pertaining to customer queries with high quality service
  • Customer Care Executive (Technical) - Technical
  • Sitel India Pvt. Limited
  • From Apr-2004 to Dec-2004 - Mumbai
  • Managed technical calls pertaining to troubleshooting and provide instant and quality resolution to US client base

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